At Renovaa Cares, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit an enquiry, or request an appointment.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you use our website, including:
- Name
- Mobile number
- Email address
- Location or city
- Appointment or enquiry details
- Information provided through contact or lead forms
- Any other information you choose to share with us
We may also automatically collect limited technical information, such as:
- IP address
- Browser type
- Device type
- Website pages visited
- Date and time of your visit
- General website usage information
2. How We Use Your Information
The information collected may be used to:
- Respond to your enquiries
- Contact you regarding appointment requests
- Provide information about our clinic and services
- Schedule or manage consultations
- Improve our website and user experience
- Understand website usage and improve our services
- Communicate important information related to your enquiry or appointment
We will not use your personal information for purposes unrelated to your enquiry without appropriate permission, where required by applicable law.
3. Healthcare Information
If you voluntarily provide information relating to your skin, hair, treatment history, or other health-related concerns through our website, such information will be used only for purposes related to responding to your enquiry, consultation, or treatment-related communication.
Please avoid submitting highly sensitive medical information through general website enquiry forms unless specifically requested by our clinic.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and enhance your browsing experience.
Cookies may also be used by certain third-party services integrated with our website for analytics, advertising, or website functionality.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
Renovaa Cares does not sell or rent your personal information.
We may share limited information with trusted service providers when necessary to operate our website, manage enquiries, provide communication services, process appointments, or analyse website performance.
Such third parties are expected to handle information appropriately and only for the purposes for which it is provided.
We may also disclose information when required by applicable law, legal proceedings, governmental authorities, or to protect our legal rights and safety.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Renovaa Cares is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.
8. Marketing Communications
If you provide your contact information for an enquiry, appointment, or communication request, we may contact you regarding your enquiry or relevant clinic information.
Where required, marketing communications will be sent only with appropriate consent. You may request to stop receiving promotional communications at any time.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to maintain business and appointment records, comply with legal obligations, resolve disputes, and enforce our agreements.
The retention period may vary depending on the type and purpose of the information.
10. Children's Privacy
Our website is not specifically intended for children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where applicable
- Request information about how your data is being used
To make a privacy-related request, please contact us using the details provided below.
12. Changes to This Privacy Policy
Renovaa Cares may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable laws.
Any updated version will be published on this page with a revised "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Renovaa Cares
Address: 2nd Floor, Shreeji Buzz World, Kathe Lane Signal, Dwarka, Nashik, Maharashtra 422011
Phone: 093599 30250
Website: www.renovaacares.com
For Privacy Enquiries:
Please contact Renovaa Cares using the phone number or contact form available on our website.
